Great service, rewarded on shift
Reward excellence in customer service and food safety. Used by McDonald's to boost team engagement and keep standards world-class.
Used by teams at
Key benefits
Keep standards high on every shift
From the kitchen to the counter, the right habits get noticed the moment they happen.
- Real-time rewards for food safety compliance
- Instant recognition for exceptional customer service
- Boost team morale and reduce turnover
- Consistent standards across every location
How it works
Spot it. Reward it.
Recognition that lands in the moment, from the people who saw it happen.
- 1
Spot it
A supervisor sees someone doing the right thing: safe work, a good call, a job well done.
- 2
Reward it
They send a Scratchie from their phone on the spot, as points or a cash Turbo Scratchie.
- 3
Feel it
The worker scratches to reveal their reward straight away, and everyone sees what good looks like.
Case study · McDonald's
Gamifying food safety for better compliance
How restaurant crews can turn food safety from a compliance job into a team game, with instant recognition for the right hygiene habits.
Read the case studySafety culture quiz
How does your company score?
Seven quick questions on your safety culture, and a score to see where you stand.
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Keep standards high and crews happy
See how Scratchie helps your restaurants keep standards high and crews engaged.