Most safety processes in construction and mining are about punishments. Scratchie is about rewards.
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A leader in safety in the construction industry, Sydney-based Richard Crookes Constructions have used Scratchie on several of their projects, showing an improvement in safety attitudes of over 25%, and reducing the time required by their supervisors to chase up safety maintenance items (because they're already done – that's the power of positive incentives).
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
Retail experiences 60% average turnover, reaching 75.8% for hourly positions. eduMe The sector employs 31 million workers McKinsey & Company but 72% who left in recent years abandoned retail entirely. McKinsey & Company Employment only returned to pre-pandemic levels in September 2023 while 44% of frontline workers consider leaving within months. McKinsey & CompanyReward Gateway
Workers seek recognition for customer service excellence, sales achievements, and inventory management contributions. Visual merchandising efforts and teamwork during high-traffic periods require acknowledgment. Career development, competitive compensation, and inspiring leadership rank as top retention factors. McKinsey & Company
Customer confrontations and security incidents create risk environments. Heavy lifting and repetitive motions cause physical injuries while holiday stress drives overwork. COVID enforcement conflicts and increased security concerns add mental health impacts requiring targeted support.
Real-time sales performance acknowledgment and customer service rewards drive results. Loss prevention contributions and seasonal performance competitions engage teams. Product knowledge mastery recognition supports skill development while proven strategies show significant engagement improvements.
Seasonal workforce fluctuations require flexible recognition systems. Multi-format retail from department stores to specialty shops needs customized approaches. Shift-based operations and customer-facing constraints shape delivery methods while loss prevention integration adds complexity.
The retail sector employs 31 million Americans (20% of workforce) with 60% average turnover, reaching 75.8% for hourly positions, where 72% who leave abandon retail entirely. Safety concerns include customer confrontations, security incidents, heavy lifting injuries, and holiday season stress, with COVID adding enforcement conflicts and mental health impacts. The highly diverse workforce spans department stores to specialty shops with significant seasonal fluctuations and 4.3% monthly separation rates. Workers seek recognition for sales achievements, customer service excellence, inventory management, and visual merchandising efforts during high-traffic periods. Scratchie's platform provides real-time sales performance acknowledgment and customer service rewards that directly impact the bottom line. Retail workers receive instant recognition for loss prevention contributions, product knowledge mastery, and handling security situations professionally. The system accommodates seasonal workforce surges with rapid onboarding and engagement features, while multi-format customization serves various retail environments. Through seasonal performance competitions, team challenges for department goals, and safety compliance badges for proper lifting techniques, Scratchie helps retain the 44% of frontline workers considering leaving by demonstrating their value beyond transaction processing.
The Need: Your team does great work every day, but most of it goes unnoticed. Traditional recognition programs are slow, complicated, or forgotten entirely.
The Solution: Scratchie Rewards lets supervisors recognise good work instantly with digital scratch cards. Spot something positive, scan a QR code, and your team member gets an instant reward on their phone. It takes 30 seconds and creates a moment of genuine appreciation.
The Outcome: Teams that feel valued work harder, stay longer, and care more about quality. It's that simple.
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The Need: Your frontline workers see problems and opportunities every day, but most never speak up. Traditional reporting is a hassle, and nobody wants to be seen as a complainer.
The Solution: Convo Cards make it easy and rewarding to share observations. Workers can quickly report hazards, suggest improvements, or start important conversations—right from their phone. Add photos, voice notes, or just a quick message. Every contribution earns recognition.
The Outcome: Problems get fixed before they become incidents. Ideas flow from the people who know the work best. Your workplace gets safer and smarter, one conversation at a time.
