Most safety processes in construction and mining are about punishments. Scratchie is about rewards.
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A leader in safety in the construction industry, Sydney-based Richard Crookes Constructions have used Scratchie on several of their projects, showing an improvement in safety attitudes of over 25%, and reducing the time required by their supervisors to chase up safety maintenance items (because they're already done – that's the power of positive incentives).
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
Property management suffers from 33% annual turnover, reaching 40% in multifamily properties. AppFolio Staff handle multiple roles due to understaffing while 62% cite operational efficiency as their top challenge. Second NatureAppFolio The 24/7 operations create high-stress tenant relations and maintenance demands that drive workforce instability. Zego
Direct correlation exists between staff and resident retention, making recognition critical. Zego Workers need immediate acknowledgment for problem-solving, tenant service excellence, and complex maintenance solutions. After-hours emergency response and cross-training achievements require recognition despite employee satisfaction ranking lowest in company priorities.
Maintenance staff face equipment and property-related risks while working alone creates security concerns. High-stress environments with demanding tenants drive burnout. Safety protocol adherence and incident prevention recognition, combined with work-life balance support, prove crucial for retention.
Real-time recognition for problem resolution and tenant satisfaction drives performance. Gamified maintenance completion tracking and customer service leaderboards create healthy competition. Mobile-accessible platforms enable 24/7 acknowledgment while achievement badges recognize safety compliance and professional development.
Recognition must tie to tenant satisfaction metrics and accommodate 24/7 emergency response needs. Multi-property coordination and maintenance system integration requirements shape solutions. Clear ROI demonstration connecting recognition to property performance metrics proves essential for adoption.
The property management sector faces 33% annual turnover, reaching 40% in multifamily properties, with staff handling multiple roles due to understaffing while 62% cite operational efficiency as their top challenge. Safety concerns include maintenance equipment risks, working alone security issues, and high-stress tenant relations driving burnout. The 24/7 operations create demanding emergency response requirements while direct correlation exists between staff and resident retention. Workers need recognition for problem-solving, tenant service excellence, and complex maintenance solutions, yet employee satisfaction ranks lowest in company priorities. Scratchie's mobile platform enables real-time recognition for problem resolution and emergency response excellence across multiple properties and shifts. Maintenance staff receive instant acknowledgment for safety compliance, preventive maintenance, and handling after-hours emergencies professionally. The system's integration with property management software tracks tenant satisfaction metrics, creating leaderboards for customer service and maintenance completion rates. Through gamified tracking of work orders, safety protocol badges, and team challenges for property performance, Scratchie directly impacts the staff-resident retention correlation by ensuring workers feel valued for keeping properties running smoothly 24/7.
The Need: Your team does great work every day, but most of it goes unnoticed. Traditional recognition programs are slow, complicated, or forgotten entirely.
The Solution: Scratchie Rewards lets supervisors recognise good work instantly with digital scratch cards. Spot something positive, scan a QR code, and your team member gets an instant reward on their phone. It takes 30 seconds and creates a moment of genuine appreciation.
The Outcome: Teams that feel valued work harder, stay longer, and care more about quality. It's that simple.
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The Need: Your frontline workers see problems and opportunities every day, but most never speak up. Traditional reporting is a hassle, and nobody wants to be seen as a complainer.
The Solution: Convo Cards make it easy and rewarding to share observations. Workers can quickly report hazards, suggest improvements, or start important conversations—right from their phone. Add photos, voice notes, or just a quick message. Every contribution earns recognition.
The Outcome: Problems get fixed before they become incidents. Ideas flow from the people who know the work best. Your workplace gets safer and smarter, one conversation at a time.
