Most safety processes in construction and mining are about punishments. Scratchie is about rewards.
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A leader in safety in the construction industry, Sydney-based Richard Crookes Constructions have used Scratchie on several of their projects, showing an improvement in safety attitudes of over 25%, and reducing the time required by their supervisors to chase up safety maintenance items (because they're already done – that's the power of positive incentives).
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
You can have all the positive posters you like. When workers get immediate rewards, that's when behaviour really changes.
QSR faces extreme turnover at 72.4% annually, with some estimates reaching 150%. OrbisPay Blog The average employee tenure spans only 110 days OnFocus while 45% of operators report understaffing. OnFocus Replacement costs average $2,305 per hourly employee and up to $16,770 for managers, OrbisPay BlogBlackboxintelligence creating significant financial pressure. Achievers
Workers crave immediate feedback during busy periods and recognition for handling difficult customers professionally. Team achievements during rush periods and skill development acknowledgment address key motivators. Low wages and minimal advancement visibility drive job-hopping without proper recognition systems.
Kitchen hazards including burns, cuts, and slips create risk environments. Hot oil and equipment injuries combine with repetitive stress from fast-paced work. COVID added customer aggression and mental health impacts while 78% reduction in hours created job insecurity. QSR magazine
Speed and accuracy competitions with real-time recognition drive performance. Customer satisfaction scoring with immediate rewards reinforces positive behaviors. Case studies show 89% of employees report gamification boosts productivity, Business News Daily with instant recognition proving more effective than delayed acknowledgment.
High-speed environments require non-disruptive recognition delivery. Peak period management and multi-location franchise consistency challenge traditional programs. Young workforce engagement through digital-native solutions and drive-thru integration needs shape platform requirements.
The QSR sector employs 15.7 million Americans facing extreme turnover at 72.4% annually, with some locations reaching 150% and average tenure only 110 days. Safety challenges include kitchen burns, cuts, slips from fast-paced work, with hot oil injuries and repetitive stress common among the predominantly teenage and immigrant workforce. Replacement costs average $2,305 per hourly employee and $16,770 for managers, while 45% of operators report understaffing. Workers handling high-speed service and difficult customers during rush periods receive minimal recognition despite 89% reporting gamification boosts productivity. Scratchie's instant recognition system thrives in QSR's high-speed environment by delivering non-disruptive rewards during peak periods for speed, accuracy, and customer service excellence. Workers receive immediate points for handling difficult customers professionally, maintaining safety protocols with hot equipment, and achieving order accuracy targets. The platform's digital-native design engages young workers through competitions, leaderboards for drive-thru times, and team challenges during rush hours. By providing real-time acknowledgment for skill development and safety compliance in multiple languages, Scratchie reduces the astronomical turnover costs by making workers feel valued beyond their minimum wage compensation.
The Need: Your team does great work every day, but most of it goes unnoticed. Traditional recognition programs are slow, complicated, or forgotten entirely.
The Solution: Scratchie Rewards lets supervisors recognise good work instantly with digital scratch cards. Spot something positive, scan a QR code, and your team member gets an instant reward on their phone. It takes 30 seconds and creates a moment of genuine appreciation.
The Outcome: Teams that feel valued work harder, stay longer, and care more about quality. It's that simple.
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The Need: Your frontline workers see problems and opportunities every day, but most never speak up. Traditional reporting is a hassle, and nobody wants to be seen as a complainer.
The Solution: Convo Cards make it easy and rewarding to share observations. Workers can quickly report hazards, suggest improvements, or start important conversations—right from their phone. Add photos, voice notes, or just a quick message. Every contribution earns recognition.
The Outcome: Problems get fixed before they become incidents. Ideas flow from the people who know the work best. Your workplace gets safer and smarter, one conversation at a time.
Scratchie is an Aussie-born startup on a mission to make work a winning place for everyone. What started in construction is now transforming workplaces everywhere—with simple, instant rewards that make doing good feel fun.
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