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Industries

Scratchie for Construction

Instant recognition and easy speak-up for frontline teams: reward the safe, positive work you want to see more of.

The construction challenge

The Australian construction industry employs 1.4 million workers and faces significant safety challenges, with workplace injuries occurring at 1.5 times the national average. Falls from heights remain the leading cause of fatalities (28%), while body stressing injuries account for 37% of serious claims. The industry's complex subcontracting arrangements create inconsistent safety practices across sites, while time pressures and a traditional "tough it out" culture often lead to safety shortcuts. With one in three construction workers experiencing mental health challenges and a 15% increase in incidents linked to psychological factors, the need for positive workplace culture transformation has never been more critical. Scratchie's instant recognition platform revolutionises construction safety by providing real-time rewards for safe behaviours, creating a shift from fear-based to appreciation-based safety culture. By acknowledging workers who follow proper fall protection protocols, complete thorough pre-start checks, or identify potential hazards, the platform addresses the industry's core challenges through positive reinforcement. With 92% of employees repeating recognised behaviours, Scratchie transforms safety compliance from a burden into an engaging experience. The platform's ability to reach workers across multiple sites and contractors ensures consistent safety standards, while peer-to-peer recognition features build camaraderie and reduce the mental health stigma that pervades the industry.

Why it matters

Safety and retention

The US construction industry continues to rank among the most dangerous sectors, with roughly 20% of worker fatalities despite construction workers representing just 6% of the US labor force. The industry grapples with an average of 382,000 job openings each month and the need for 500,000 more workers, while facing evolving safety challenges from new OSHA regulations including mandatory properly-fitting PPE requirements effective January 2025. Mental health has emerged as a critical concern, with construction's suicide rate at 53.2 per 100,000 workers—four times the national average—and opioid-related challenges significantly impacting the workforce. The sector must balance immediate safety needs with technological advancement, as companies integrate AI, robotics, and smart PPE while maintaining focus on the "Fatal Four" hazards of falls, electrocutions, struck-by incidents, and caught-in-between accidents that continue to dominate injury statistics. Construction sites present unique opportunities for instant safety recognition, where crews working at heights, operating heavy equipment, or managing complex coordination between trades can receive immediate rewards for safe behaviors that prevent the devastating accidents that plague the industry. Recognizing workers for proper fall protection usage, accurate hazard communication, thorough equipment inspections, and maintaining clean, organized work areas creates positive peer pressure that elevates entire crew performance. Mobile-enabled reward systems can reach workers across sprawling job sites, providing real-time feedback for everything from proper ladder positioning to effective toolbox talks, while also supporting mental health initiatives by building team cohesion and individual pride. By gamifying safety metrics and creating friendly competition between crews or projects, construction companies can address both physical safety and psychological wellbeing, building cultures where workers look out for each other and take ownership of site safety rather than viewing it as management's responsibility alone.

The products

How Scratchie helps

Scratchie Rewards

Instant recognition that actually works

The Need: Your team does great work every day, but most of it goes unnoticed. Traditional recognition programs are slow, complicated, or forgotten entirely.

The Solution: Scratchie Rewards lets supervisors recognise good work instantly with digital scratch cards. Spot something positive, scan a QR code, and your team member gets an instant reward on their phone. It takes 30 seconds and creates a moment of genuine appreciation.

The Outcome: Teams that feel valued work harder, stay longer, and care more about quality. It's that simple.

Convo Card

Instant recognition that actually works

The Need: Your frontline workers see problems and opportunities every day, but most never speak up. Traditional reporting is a hassle, and nobody wants to be seen as a complainer.

The Solution: Convo Cards make it easy and rewarding to share observations. Workers can quickly report hazards, suggest improvements, or start important conversations—right from their phone. Add photos, voice notes, or just a quick message. Every contribution earns recognition.

The Outcome: Problems get fixed before they become incidents. Ideas flow from the people who know the work best. Your workplace gets safer and smarter, one conversation at a time.

Ready to make work a win?

See Scratchie on your own sites in a 30-minute demo, or grab the free app and try it with your team today.