Scratchie Pro Plan

MELBOURNE WAREHOUSING SAFETY

Melbourne warehousing teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne warehouse operators face increasing pressure to maintain safety standards while managing high-volume operations. Traditional safety programs struggle with worker engagement, timely recognition, and consistent PPE compliance. Manual safety reporting systems create delays in hazard identification, while paper-based recognition programs fail to motivate real-time safe behaviors.

Melbourne's warehousing sector has seen 12% growth in the past year, with increasing focus on safety compliance. WorkSafe Victoria data shows manual handling and forklift incidents remain top concerns. Local regulations require specific safety protocols for dangerous goods storage and cold chain operations. The rise of e-commerce has intensified pressure on warehouse throughput while maintaining safety standards.

Our Solution

Safety Recognition & Rewards digitally transforms warehouse safety culture through instant recognition of safe work practices. Our platform enables immediate rewards for proper forklift operation, correct manual handling techniques, and proactive hazard reporting. By gamifying safety compliance and creating healthy competition between shift teams, we drive sustained behavior change across all warehouse operations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when forklift operators complete thorough pre-start checks including mast chain inspection, tyre condition assessment, and hydraulic system verification

• Mobile hazard reporting with photo evidence for dock leveler malfunctions, damaged rack uprights, or blocked fire exits - with immediate supervisor notification

• Automated recognition for proper manual handling techniques when using pallet jacks, hand trucks, and order picking equipment

• Real-time PPE compliance rewards for correct use of safety boots, high-visibility vests, and protective gloves during loading/unloading operations

• Digital milestone celebrations for accident-free hours in high-risk areas like loading docks, cold storage zones, and dangerous goods storage

• Team-based safety competitions between shifts tracking proper use of dock restraints, trailer wheel chocks, and safety barriers

• Instant rewards for reporting near-misses involving material handling equipment, falling objects, or pedestrian-vehicle interactions

• Melbourne-specific compliance rewards aligned with Chain of Responsibility requirements and WorkSafe Victoria guidelines

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 52% increase in forklift pre-start check completion rates across all shifts

• 43% reduction in loading dock incidents through improved restraint and chock usage

• 67% higher hazard reporting rates for racking damage and equipment faults

• 89% worker participation in safety recognition program within first 3 months

• 38% decrease in manual handling injuries through improved technique compliance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.