Scratchie Pro Plan

CANBERRA WAREHOUSING SUCCESS

Canberra warehousing teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's warehousing sector faces unique challenges in maintaining team motivation and achieving project milestones. With increasing pressure on supply chain efficiency, strict compliance requirements, and the need for seamless coordination between various warehouse operations, managers struggle to keep teams engaged and focused on key performance targets.

Canberra's warehousing sector has experienced significant growth, with a 24% increase in distribution center space over the past three years. The region's strategic location and expanding e-commerce market have created unique opportunities and challenges. Local warehouses face increasing pressure to maintain efficiency while adhering to strict ACT workplace safety regulations and Chain of Responsibility requirements.

Our Solution

Project Milestone Celebrations offers a comprehensive reward system specifically designed for Canberra's warehousing operations. Our platform helps warehouse managers create meaningful recognition programs that align with specific operational goals, safety requirements, and team achievements. By focusing on measurable milestones in inventory management, order fulfillment, and safety compliance, we help transform warehouse performance while boosting team morale.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when Material Handlers achieve perfect pick accuracy rates across RF scanner operations and maintain zero mispicks for 30 consecutive days

• Team celebration packages when Reach Truck Operators complete quarterly maintenance schedules including mast inspection, hydraulic system checks, and battery maintenance protocols

• Performance bonuses for Inventory Control Specialists who maintain 99.9% accuracy in cycle counts using RF terminals and WMS system reconciliation

• Achievement recognition when Loading Dock Teams complete safe loading/unloading operations with proper use of dock levelers, trailer restraints, and wheel chocks for 90 consecutive days

• Milestone rewards for Warehouse Supervisors who successfully implement new picking methodologies or zone-based fulfillment strategies

• Special recognition for Receiving Teams achieving perfect accuracy in ASN verification, pallet label scanning, and put-away location assignment

• Team incentives when achieving perfect scores in Chain of Responsibility compliance audits, including load restraint, mass management, and fatigue management requirements specific to ACT regulations

• Quarterly celebrations for departments maintaining perfect 5S workplace organization standards in their designated zones

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in warehouse productivity metrics including pick rates, put-away times, and order accuracy

• 67% reduction in safety incidents related to material handling equipment operation

• 92% increase in team engagement scores across all warehouse departments

• 38% decrease in staff turnover among key operational roles

• 78% higher compliance rates with ACT workplace safety regulations

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.