Scratchie Pro Plan

BRISBANE TRAVEL SUCCESS

Brisbane travel teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Brisbane's travel industry faces unique challenges in maintaining team motivation and celebrating project success. Tour operators, travel consultants, and destination managers struggle to effectively recognize achievements across dispersed teams working on complex itineraries and seasonal campaigns.

Brisbane's travel industry employs over 15,000 professionals across 450+ registered travel agencies and tour operators. The sector has seen a 28% growth in domestic tourism projects and a 34% increase in international travel program development since 2022. Local travel businesses report a 45% higher success rate in project completion when using structured milestone recognition programs.

Our Solution

Project Milestone Celebrations provides a structured framework for travel companies to reward successful project completion, from major destination launches to seasonal campaign milestones. Our platform helps travel agencies, tour operators, and tourism businesses create meaningful recognition programs that boost team morale and drive project success.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant milestone rewards when travel consultants achieve booking targets or successfully launch new destination packages, with automated recognition for reaching revenue thresholds

• Custom celebration packages for tour guides completing advanced destination certification programs including specialized training in Queensland's eco-tourism sites

• Digital recognition platform for travel agency teams hitting quarterly GDS booking targets and maintaining perfect ATAS compliance scores

• Automated rewards when destination marketing teams complete successful campaign launches, measured by engagement metrics and booking conversions

• Team achievement tracking for successful implementation of new booking systems or travel management platforms

• Milestone bonuses for travel operations staff maintaining perfect on-time departure records and customer satisfaction scores

• Special recognition program for travel consultants achieving CATO certification or completing specialized destination training modules

• Performance-based rewards for successful completion of peak season booking targets and group tour coordination

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in travel consultant retention rates through structured milestone recognition

• 37% increase in team productivity during peak booking seasons

• 52% boost in successful project completion rates for new destination launches

• 89% higher employee satisfaction scores among travel operations teams

• 41% reduction in project timeline delays for seasonal campaign rollouts

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.