Scratchie Pro Plan

PERTH RETAIL SUCCESS

Perth retail teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Perth's retail sector faces unique challenges in maintaining team motivation and celebrating project successes. With high staff turnover rates and intense competition, retailers struggle to effectively recognize achievements and maintain employee engagement across store locations.

Perth's retail sector employs over 123,000 workers across 8,500 establishments, with major shopping centers like Carousel and Garden City driving significant foot traffic. Recent market research shows a 12% growth in retail employment opportunities, with particular demand for skilled visual merchandisers and inventory specialists.

Our Solution

Project Milestone Celebrations provides a comprehensive solution for Perth retailers to recognize and reward team achievements. Our platform helps retail managers track, celebrate, and reward key milestones from successful store launches to inventory management goals, creating a culture of recognition that drives performance.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Customized reward programs for retail store managers achieving quarterly inventory accuracy targets above 98%, including successful cycle counts and shrinkage reduction milestones

• Instant recognition system for visual merchandising teams completing seasonal display changeovers ahead of schedule, with photo verification of planogram compliance

• Achievement tracking for loss prevention officers meeting shrinkage reduction targets and successfully implementing new security protocols

• Milestone rewards for checkout supervisors maintaining queue management KPIs during peak shopping periods including Christmas and Boxing Day sales

• Team celebration packages when stockroom coordinators achieve perfect order fulfillment rates and maintain optimal stock rotation practices

• Recognition program for retail trainers successfully onboarding new staff and achieving customer service certification milestones

• Special rewards for store operations teams maintaining perfect compliance scores during mystery shopper assessments and brand standard audits

• Celebration packages for successful implementation of new POS systems and digital payment solutions across multiple store locations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in staff retention rates among retail store managers and team leaders

• 37% increase in employee satisfaction scores across all store departments

• 52% boost in voluntary participation in additional training and skill development programs

• 28% reduction in time-to-completion for major store projects and renovations

• 64% higher engagement scores during peak trading periods and seasonal campaigns

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.