Scratchie Pro Plan

SYDNEY PROPERTY MANAGEMENT SUCCESS

Sydney property management teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's property management teams face unique challenges in maintaining motivation and recognizing achievements across diverse portfolios. With increasing property volumes, complex compliance requirements, and high-pressure deadlines, traditional recognition programs often fall short in acknowledging the specific accomplishments of property managers, strata managers, and facilities maintenance teams.

Sydney's property management sector continues to grow at 4.7% annually, with over 2,300 registered property management professionals serving the greater metropolitan area. Recent market research indicates that companies implementing structured recognition programs see 31% higher property manager retention rates and 24% better tenant satisfaction scores compared to industry averages.

Our Solution

Project Milestone Celebrations delivers a comprehensive recognition platform specifically designed for Sydney's property management sector. Our solution transforms how property management organizations celebrate team achievements, from successful building handovers to outstanding tenant satisfaction scores. By integrating with existing property management software and workflows, we make recognition seamless and meaningful.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated achievement tracking for property managers completing successful quarterly inspections across residential portfolios with 98% compliance rates

• Instant recognition when strata managers resolve complex by-law disputes or achieve successful AGM outcomes with 100% owner corporation participation

• Milestone rewards for facilities maintenance teams completing preventive maintenance schedules on time, including HVAC systems, fire safety equipment, and building security audits

• Performance bonuses for leasing teams achieving target vacancy rates below 2% across commercial property portfolios

• Team celebration triggers when property management portfolios expand beyond key thresholds (50, 100, 200+ properties)

• Recognition for successful implementation of new property management software systems or digital transformation initiatives

• Special awards for teams maintaining 5-star tenant satisfaction ratings across multiple quarters

• Compliance achievement celebrations for teams maintaining perfect safety records in building maintenance operations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in property manager retention rates across residential and commercial portfolios

• 37% increase in tenant satisfaction scores through motivated property management teams

• 28% reduction in maintenance response times due to enhanced team engagement

• 52% boost in property inspection completion rates and documentation quality

• 89% of property managers report improved job satisfaction and career progression opportunities

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.