Scratchie Pro Plan

SYDNEY HOSPITALITY SAFETY

Sydney hospitality teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's hospitality sector faces unique safety challenges, from commercial kitchen hazards to late-night service risks. With a 23% increase in workplace incidents across NSW hospitality venues in 2023, the need for effective safety engagement has never been greater.

Sydney's hospitality sector employs over 85,000 workers across 4,200+ venues. Recent SafeWork NSW data shows kitchen safety incidents cost the industry $47M annually. Our platform addresses specific compliance requirements under the NSW Food Authority and WorkCover guidelines.

Our Solution

Safety Recognition & Rewards transforms hospitality safety culture through instant digital recognition. Our platform specifically addresses the fast-paced nature of Sydney's hospitality operations, rewarding kitchen staff, servers, and managers for maintaining safety standards during peak service periods.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when kitchen staff complete hot oil disposal procedures, including temperature checks and proper PPE usage

• Digital recognition for front-of-house staff reporting slip hazards, maintaining clear emergency exits, and proper glass handling protocols

• Mobile hazard reporting system for kitchen equipment issues like faulty hood ventilation systems, damaged cold room seals, or malfunctioning dishwashers

• Automated rewards for bar staff completing chemical safety checks, proper glass washing temperatures, and responsible service compliance

• Recognition program for housekeeping staff maintaining proper chemical storage, using correct cleaning equipment, and following manual handling procedures

• Safety milestone celebrations for venues achieving food safety certification renewals, fire safety compliance, and zero incident periods

• Digital tracking of kitchen safety training completion including knife handling, equipment operation, and emergency response procedures

• Compliance rewards for managers completing venue safety audits, staff training records, and incident investigation reports

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in kitchen-related incidents across participating venues

• 67% increase in hazard reporting from front-of-house staff

• 89% improvement in safety training completion rates

• 52% decrease in workers compensation claims

• 94% staff engagement in safety recognition programs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.