Scratchie Pro Plan

BRISBANE HOSPITALITY SAFETY

Brisbane hospitality teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's hospitality sector faces unique safety challenges across hotels, restaurants, and entertainment venues. From commercial kitchen hazards to guest interaction risks, maintaining consistent safety compliance requires innovative solutions beyond traditional approaches.

Brisbane's hospitality sector employs over 32,000 workers across 4,200+ venues. Local safety data shows kitchen injuries and slip-and-fall incidents as leading causes of workplace accidents. Our platform addresses these specific challenges while ensuring compliance with Queensland's Work Health and Safety Act 2011 and Food Safety Standards.

Our Solution

Our digital Safety Recognition & Rewards platform transforms hospitality safety culture through instant recognition of safe behaviors. Purpose-built for Brisbane's hospitality sector, the system delivers immediate rewards for hazard reporting, PPE compliance, and safety milestone achievement across all roles - from kitchen staff to front-of-house teams.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when kitchen staff properly utilize cut-resistant gloves, maintain knife safety protocols, and follow hot oil handling procedures

• Digital recognition for housekeeping teams reporting slip hazards, properly using cleaning chemical PPE, and maintaining evacuation pathway clearance

• Mobile hazard reporting system for front-of-house staff to document wet floors, broken glass, or guest safety concerns with photo evidence

• Automated rewards when bar staff complete glass handling safety checks, maintain emergency exit accessibility, and properly store chemicals

• Recognition program for maintenance teams completing equipment safety checks on commercial ovens, refrigeration units, and ventilation systems

• Milestone celebrations when venues achieve food safety compliance targets, complete monthly safety audits, and maintain incident-free periods

• Digital safety wallet integration with Brisbane City Council's food safety certification requirements and venue safety standards

• Real-time recognition for security staff maintaining crowd control protocols, managing intoxicated patron procedures, and conducting venue safety sweeps

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 52% increase in hazard reporting across kitchen and service areas

• 43% reduction in slip, trip and fall incidents in front-of-house operations

• 67% improvement in PPE compliance for kitchen and cleaning staff

• 89% staff engagement in safety recognition program across all departments

• 38% decrease in workers' compensation claims within first 12 months

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.