Scratchie Pro Plan

GEELONG HOSPITALITY SAFETY

Geelong hospitality teams start conversations that matter

Start Free Month, then $5/active user

The Challenge

Geelong's hospitality sector faces unique safety challenges with high staff turnover, diverse workforce languages, and complex compliance requirements. Traditional paper-based toolbox talks waste valuable pre-shift time and create documentation headaches for venue managers.

Geelong's hospitality sector employs over 12,000 workers across 450+ venues, with 47% speaking English as a second language. Local WorkSafe data shows kitchen safety incidents are 23% higher than the state average, with burns and cuts being the most common injuries.

Our Solution

ConvoCard transforms paper-based safety meetings into efficient digital toolbox talks designed specifically for Geelong's hospitality venues. Our platform reduces meeting time by 50% while ensuring 100% attendance tracking and compliance documentation - perfect for busy restaurants, hotels, and cafes.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• QR code sign-in system optimized for pre-shift briefings in commercial kitchens, with automatic attendance tracking for kitchen staff, servers, and bar staff

• Digital topic cards covering essential hospitality safety procedures including knife handling, hot oil management, chemical storage protocols, and proper lifting techniques for kegs and stock

• Multilingual support in 12 languages including Mandarin and Hindi - essential for Geelong's diverse hospitality workforce

• Interactive hazard reporting system for kitchen equipment maintenance, including commercial ovens, dishwashers, and refrigeration units

• Digital compliance tracking aligned with Victorian Food Safety regulations and WorkSafe guidelines for hospitality venues

• Customizable topic library covering specific scenarios like managing slip hazards in dish rooms, preventing burns in commercial kitchens, and safe operation of industrial mixers

• Mobile-first platform allowing venue managers to conduct toolbox talks directly on the kitchen floor or in service areas

• Integration with existing safety management systems used by major Geelong hospitality groups

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Geelong Pro-subscribers can expect:

• 50% reduction in pre-shift briefing time for kitchen and service staff

• 100% compliance with WorkSafe Victoria documentation requirements

• 85% increase in staff engagement during safety discussions

• 43% reduction in kitchen-related incidents across participating venues

• 92% improvement in multilingual staff comprehension of safety procedures

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.