Scratchie Pro Plan

GEELONG HEALTHCARE SAFETY

Geelong healthcare teams start conversations that matter

Start Free Month, then $5/active user

The Challenge

Healthcare facilities in Geelong face unique challenges in conducting effective safety meetings. Manual attendance tracking, paper-based documentation, and time-consuming meeting preparation reduce valuable patient care time. Staff across different shifts struggle to maintain consistent safety communication, while compliance requirements demand meticulous record-keeping.

Geelong's healthcare sector employs over 12,000 professionals across major facilities including University Hospital Geelong and multiple specialized clinics. Recent WorkSafe Victoria data shows a 23% increase in reported workplace incidents in healthcare settings, highlighting the critical need for improved safety communication and training systems.

Our Solution

ConvoCard's digital toolbox talks platform transforms healthcare safety meetings into streamlined, efficient discussions. Our QR code sign-in system and digital topic cards reduce meeting time by 50% while ensuring 100% attendance tracking. Healthcare teams can access multilingual support for diverse staff, maintain detailed compliance records, and manage safety topics specific to medical environments.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Digital toolbox cards customized for infection control procedures, including PPE donning/doffing protocols and sharps handling guidelines for nursing staff and medical technicians

• QR code sign-in system integrated with hospital shift schedules, enabling seamless attendance tracking for rotating medical teams across emergency, surgical, and general care units

• Interactive safety discussions focused on patient handling procedures, featuring specific protocols for patient lifts, transfer boards, and mobility assistance equipment

• Comprehensive topic library covering healthcare-specific hazards including biological waste management, radiation safety protocols, and chemical handling procedures for laboratory staff

• Multilingual support for diverse healthcare teams, ensuring clear communication of critical safety procedures in sterile environments, medication administration, and emergency responses

• Real-time compliance reporting aligned with Geelong Healthcare Network standards and Victorian Healthcare Safety regulations

• Mobile hazard reporting system for immediate documentation of infection control breaches, equipment malfunctions, or safety concerns in clinical settings

• Digital shift briefing tools specifically designed for handover procedures between nursing teams, including patient safety alerts and equipment status updates

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Geelong Pro-subscribers can expect:

• 50% reduction in safety meeting duration, allowing healthcare professionals more time for patient care

• 100% compliance with Victorian Healthcare Safety documentation requirements through automated record-keeping

• 89% increase in staff engagement during safety discussions across all hospital departments

• 43% improvement in hazard reporting and resolution in clinical environments

• 94% satisfaction rate among nursing staff and medical professionals using the platform

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.