Scratchie Pro Plan

CANBERRA HEALTHCARE SUCCESS

Canberra healthcare teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's healthcare facilities face unique challenges in maintaining team morale and recognizing achievements across diverse medical departments. With increasing patient loads and complex project implementations, healthcare professionals often feel undervalued and overwhelmed.

Canberra's healthcare sector employs over 15,000 professionals across public and private institutions. Recent market research indicates a 12% annual growth in healthcare projects, with particular emphasis on digital transformation initiatives and patient care improvements. Local facilities report increasing demand for structured recognition programs that align with ACT Health guidelines and professional development requirements.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding healthcare achievements, from successful EMR implementations to department-wide quality improvements. Our platform helps medical facilities in Canberra boost team engagement while meeting strict healthcare compliance standards.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when nursing teams achieve patient satisfaction benchmarks, including successful implementation of new care protocols and reduced wait times in emergency departments

• Automated celebration triggers for medical imaging specialists completing equipment certification milestones and maintaining radiation safety compliance

• Department-specific achievement tracking for pathology labs meeting turnaround time goals and maintaining ISO 15189 accreditation standards

• Custom reward programs for pharmacy teams implementing new medication management systems and maintaining perfect inventory accuracy

• Specialized recognition for ICU staff achieving infection control targets and successfully implementing new patient monitoring protocols

• Milestone tracking for allied health professionals completing continuing education requirements and expanding service capabilities

• Team celebration automation for successful completion of hospital accreditation requirements and quality improvement initiatives

• Integration with existing hospital management systems for tracking and celebrating reduced readmission rates and improved patient outcomes

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in staff retention rates among nursing and allied health professionals

• 67% increase in voluntary participation in quality improvement initiatives

• 89% satisfaction rate among healthcare teams using the recognition platform

• 52% reduction in project implementation delays across departments

• 78% boost in cross-departmental collaboration and knowledge sharing

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.