Scratchie Pro Plan

BRISBANE HEALTHCARE SUCCESS

Brisbane healthcare teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Brisbane's healthcare sector faces unique challenges in project completion and team retention. With increasing patient loads and complex regulatory requirements, medical teams struggle to maintain momentum through long-term initiatives while managing daily care responsibilities.

Brisbane's healthcare sector employs over 85,000 professionals across 23 major hospitals and numerous specialized facilities. Recent Queensland Health data shows a 15% increase in project complexity, with digital transformation initiatives requiring unprecedented coordination across medical teams.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding healthcare project achievements. Our platform helps Brisbane medical facilities maintain team motivation, celebrate key milestones, and drive successful project completion while ensuring continuous patient care excellence.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition when Clinical Nurse Managers complete critical pathway implementations, including medication safety protocols and patient care workflow optimizations

• Milestone rewards for Radiologists and Medical Imaging teams achieving equipment certification deadlines and maintaining CT/MRI maintenance schedules

• Achievement tracking for Emergency Department teams implementing new triage systems and reducing wait times

• Celebration triggers when Infection Control specialists complete quarterly audit requirements and achieve compliance with Queensland Health guidelines

• Recognition system for Pharmacy teams completing inventory management system upgrades and medication dispensing protocol implementations

• Performance rewards when Pathology teams achieve NATA accreditation milestones and complete quality control implementations

• Team celebrations for successful EMR system upgrades and staff training completion across departments

• Special recognition for Allied Health teams implementing new treatment protocols and achieving patient outcome targets

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in project completion rates for clinical implementation initiatives

• 37% increase in staff engagement during major system transitions

• 52% reduction in project timeline overruns for departmental upgrades

• 89% satisfaction rate among medical teams during change management processes

• 28% enhancement in cross-departmental collaboration during facility-wide initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.