Scratchie Pro Plan

CANBERRA FOOD PROCESSING SUCCESS

Canberra food processing teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's food processing industry faces unique challenges in maintaining project momentum and meeting strict deadlines while ensuring compliance with FSANZ regulations. Production line supervisors struggle to keep teams motivated through long-term projects, while quality assurance managers battle deadline pressures without compromising food safety standards.

Canberra's food processing sector employs over 2,400 workers across 127 registered facilities. Recent industry reports show a 12% annual growth rate, with particular expansion in dairy processing and ready-meal production. Local facilities must comply with both ACT Food Business Registration requirements and national FSANZ standards, creating unique operational challenges for project management and team coordination.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding achievement milestones throughout your food processing projects. From production line optimization to facility upgrades, our platform helps maintain team momentum while ensuring compliance with HACCP principles and local food safety regulations. By celebrating both individual and team achievements, we help create a culture of excellence in your food processing facility.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition when Quality Assurance Technicians complete scheduled microbiological testing protocols and maintain consistent pH monitoring records

• Milestone rewards for Production Line Operators achieving target throughput rates while maintaining product temperature controls within specified ranges

• Achievement tracking for Maintenance Technicians completing preventive maintenance on critical equipment including spiral freezers, industrial mixers, and conveyor systems

• Team celebrations when Food Safety Supervisors successfully complete monthly HACCP verification procedures and maintain compliance documentation

• Performance incentives for Processing Team Leaders who optimize production schedules and meet order fulfillment deadlines

• Recognition program for Packaging Operators maintaining quality standards during high-speed bottling and sealing operations

• Special rewards when CIP (Clean-in-Place) Technicians complete thorough sanitization protocols within scheduled maintenance windows

• Milestone bonuses for successful completion of FSANZ audit preparations and maintaining Grade A facility ratings

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in production line efficiency through motivated team performance

• 28% reduction in quality control deviations across all processing stages

• 92% team retention rate among skilled food processing operators

• 37% increase in successful project completion rates within planned timeframes

• 64% boost in employee satisfaction scores during major facility upgrades

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.