Scratchie Pro Plan

PERTH FINANCE & BANKING SAFETY

Perth finance & banking teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's finance and banking sector faces increasing pressure to maintain exceptional quality standards while managing complex regulatory requirements. Financial institutions struggle with consistency in customer service delivery, accuracy in transaction processing, and compliance with evolving regulatory frameworks.

Perth's financial sector employs over 25,000 professionals across 127 institutions. Recent market research indicates a 15% annual growth in digital banking adoption, creating new quality management challenges. Local regulatory requirements, including APRA's prudential standards and ASIC's financial services guidelines, demand increasingly sophisticated quality control measures.

Our Solution

Our Quality Excellence Recognition platform transforms how Perth's financial institutions reward and recognize outstanding workmanship. By implementing data-driven metrics and real-time recognition systems, we help banks and financial services providers cultivate a culture of excellence while ensuring regulatory compliance and risk management.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition system for Transaction Processing Officers achieving 99.9% accuracy in high-volume SWIFT payment processing

• Real-time quality tracking for Mortgage Assessment Officers completing loan applications with zero documentation errors

• Performance rewards for Bank Tellers maintaining perfect cash drawer reconciliation and detecting fraudulent transactions

• Recognition program for Compliance Officers achieving perfect scores in AML/CTF monitoring and reporting

• Quality milestone tracking for Credit Analysts maintaining zero errors in credit assessment reports

• Peer nomination system for Financial Advisors exceeding client satisfaction metrics while maintaining full compliance with FASEA standards

• Excellence rewards for Risk Assessment Officers achieving perfect audit scores in derivatives trading compliance

• Special recognition for Branch Managers implementing successful digital transformation initiatives while maintaining service quality

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in transaction processing accuracy across retail banking operations

• 67% increase in employee engagement with quality assurance protocols

• 28% reduction in compliance-related incidents and regulatory findings

• 92% customer satisfaction ratings for recognized team members

• 35% decrease in operational risk incidents through improved quality practices

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.