Scratchie Pro Plan

SYDNEY AVIATION SAFETY

Sydney aviation teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's aviation industry faces unique safety challenges across airside operations, maintenance facilities, and ground handling. With over 42 million passengers annually through Sydney Airport, maintaining rigorous safety standards while managing high-volume operations requires innovative solutions to engage and motivate aviation personnel.

Sydney Airport handles over 42 million passengers annually, requiring a robust safety culture across all operations. Recent CASA regulations emphasize the importance of proactive safety management systems, making recognition and rewards crucial for maintaining high safety standards. Local workforce data shows 27,000+ aviation professionals operating across Sydney's airports, with a growing focus on digital safety solutions.

Our Solution

Our Aviation Safety Recognition & Rewards platform delivers instant digital recognition for critical safety behaviors across all aviation roles. From aircraft engineers completing mandatory inspections to ground handlers following FOD prevention protocols, our system reinforces positive safety practices through immediate rewards and recognition.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when Aircraft Maintenance Engineers (AMEs) complete thorough pre-flight safety inspections including engine checks, control surface verification, and hydraulic system assessments

• Mobile hazard reporting system for Ground Support Equipment (GSE) operators to document and report FOD risks, equipment malfunctions, or unsafe conditions on aprons and taxiways

• Recognition program for Ramp Agents achieving perfect scores on mandatory safety audits covering baggage handling procedures, aircraft marshalling, and vehicle operations in controlled areas

• Digital safety milestone celebrations when Air Traffic Controllers maintain incident-free periods in Sydney's complex airspace management

• Automated rewards for Refueling Operators following all safety protocols including proper grounding procedures, fuel quality checks, and emergency shutdown verification

• PPE compliance recognition system for Aircraft Cleaners using required hearing protection, high-visibility gear, and fall protection equipment when servicing aircraft

• Near-miss reporting incentives for Cargo Handlers identifying potential incidents during container loading operations, equipment transfers, or dangerous goods handling

• Safety leadership rewards for Duty Managers conducting thorough shift handovers, weather impact assessments, and emergency response readiness checks

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in voluntary hazard reporting across airside operations

• 67% reduction in ground handling equipment incidents

• 91% compliance with mandatory safety inspection protocols

• 38% improvement in PPE adherence among maintenance personnel

• 52% faster response times to reported safety concerns

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.