Scratchie Pro Plan

MELBOURNE AVIATION QUALITY

Melbourne aviation teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne's aviation sector faces increasing pressure to maintain impeccable quality standards while managing complex maintenance schedules and strict regulatory compliance. Aircraft maintenance technicians and quality control specialists must achieve zero-defect outcomes in an environment where even minor oversights can have serious consequences.

Melbourne's aviation sector employs over 22,000 maintenance and technical professionals across major facilities including Melbourne Airport, Avalon Airport, and numerous MRO centers. The region's growing aerospace industry demands increasingly sophisticated quality control measures, with recent CASA regulations emphasizing zero-defect maintenance protocols.

Our Solution

Our Quality Excellence Recognition program provides a comprehensive framework for rewarding and incentivizing zero-defect performance in aviation maintenance and operations. By combining real-time recognition with detailed quality metrics tracking, we help Melbourne aviation facilities foster a culture of precision and excellence.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition system for Aircraft Maintenance Engineers (AMEs) who achieve perfect quality scores on Boeing 737 and Airbus A320 maintenance checks, including engine diagnostics, avionics testing, and structural inspections

• Digital quality tracking platform for Avionics Technicians completing ILS calibration, radar system maintenance, and communication equipment testing with zero defects

• Automated rewards for Quality Control Inspectors who maintain perfect documentation on NDT inspections, component testing, and airworthiness certification processes

• Performance recognition for Line Maintenance Technicians achieving excellence in pre-flight checks, hydraulic system testing, and landing gear inspections

• Milestone awards for Sheet Metal Technicians demonstrating precision in aircraft structural repairs, riveting operations, and composite material work

• Achievement tracking for Powerplant Specialists maintaining zero-defect records in engine overhauls, fuel system maintenance, and propulsion system testing

• Recognition program for Cabin Systems Technicians excelling in emergency equipment checks, pressurization system maintenance, and environmental control system testing

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% reduction in maintenance-related delays through enhanced quality control processes

• 67% improvement in first-time inspection pass rates for aircraft components

• 89% increase in documented quality procedures compliance

• 52% decrease in rework requirements on critical systems maintenance

• 94% technician satisfaction with quality recognition programs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.