Scratchie Pro Plan

SYDNEY AGED CARE SUCCESS

Sydney aged care teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's aged care facilities face unique challenges in maintaining staff engagement and project momentum across complex care initiatives. With increasing regulatory demands and resident care expectations, keeping teams motivated through extended projects is crucial for quality outcomes.

Sydney's aged care sector employs over 45,000 care professionals across 280+ facilities. Recent regulatory changes have increased focus on quality improvement projects, with 73% of facilities currently implementing new care standards or facility upgrades.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding achievement milestones throughout aged care project lifecycles. From implementing new care protocols to facility upgrades, our platform helps maintain team momentum and celebrate success at every stage.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Registered Nurses complete medication management system implementations, including electronic documentation training and compliance verification

• Achievement tracking for Personal Care Assistants meeting resident care plan update milestones, including mobility assessments and nutrition monitoring protocols

• Team celebration triggers when Occupational Therapists complete quarterly facility accessibility audits and equipment maintenance schedules

• Automated rewards for Care Coordinators achieving resident satisfaction targets and family communication goals

• Project completion bonuses for successful implementation of new infection control protocols, including PPE compliance and sanitization procedures

• Recognition system for Lifestyle Coordinators meeting activity program goals and social engagement metrics

• Milestone rewards for Clinical Care Managers completing staff training programs and competency assessments

• Special achievement tracking for successful implementation of electronic health record systems and digital care documentation

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in project completion rates for care quality initiatives

• 37% increase in staff retention during major facility transitions

• 52% higher team engagement scores during extended projects

• 89% satisfaction rate among care staff with milestone recognition programs

• 41% reduction in project timeline delays across facility improvement initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.