Research Case Study: Singapore Ministry of Health

Singapore's $100K Nurse Retention Revolutionises Healthcare

National milestone recognition programme tackles nursing crisis

Singapore's ANGEL scheme invests $100,000 SGD per nurse over 20 years, covering 29,000 healthcare workers with immediate payouts to 4,700 veterans addressing critical workforce stability.

Client

Research Case Study: Singapore Ministry of Health

Services

Milestone Recognition;Long-term Incentives;Career Pathways;National Programme

Date

2024-09-01

Industry

Healthcare

Singapore committed $100,000 SGD per nurse over 20 years, immediately paying 4,700 veteran nurses up to $15,000 while creating visible career milestones for 29,000 healthcare workers. The ANGEL scheme addresses the crisis of filling 5,600+ nursing positions since 2022, with organisations like JurongHealth achieving 87% engagement and just 1% turnover through structured recognition frameworks.

The programme's sophisticated structure creates visible 20-year career pathways with guaranteed recognition touchpoints. Nurses under 46 receive substantial payouts of $20,000-$30,000 every four to six years, with first payments scheduled for 2028. Senior nurses aged 46+ with five years' service received immediate recognition payouts, then accelerated three-year payment cycles recognising their experience. Foreign nurses with four years' continuous service qualify equally, acknowledging their critical role—Singapore has grown nursing intake 30% from 2013-2023. The scheme extends to 24,000 public healthcare nurses plus 5,000 from Community Care Organisations. This complements the COVID-19 Healthcare Award that distributed up to $4,000 SGD to 100,000 staff, demonstrating sustained government commitment beyond crisis response.

JurongHealth Campus, operating Ng Teng Fong General Hospital under similar principles, demonstrates implementation success—winning HR Excellence Awards 2014 Bronze for both Recruitment & Retention Strategy and Workplace Culture. Their four-pillar framework includes 'Appreciate Much,' treating recognition as infrastructure. JurongHealth achieved 87% employee engagement index scores through comprehensive support: $30 SGD per staff via Staff Welfare Fund for self-care activities, $100 per staff for Team Building Fund introduced 2023, plus year-round engagement activities. The organisation received Singapore Human Resources Institute recognition for Leading HR Practices in Employee Relations and Quality Work-Life Balance. This multi-layered approach—national financial incentives paired with organisational culture programmes—addresses both practical and emotional needs of healthcare workers.

Singapore's $100,000 nurse retention programme demonstrates how substantial, predictable recognition transforms healthcare workforce stability. The national investment covering 29,000 nurses with immediate veteran recognition and structured long-term pathways provides a global model for addressing nursing crises. Combined with organisational frameworks like JurongHealth's award-winning approach, Singapore creates comprehensive support systems that treat recognition as critical infrastructure, not optional benefit.